Privacy policy

This Privacy Policy describes how DDMK (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ddmk.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Changes to This Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us. This information is used to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce terms of service, and protect our rights and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and Services.

Information We Collect Directly from You

We collect information that you directly submit to us through our Services, including:

• Contact Details: Name, address, phone number, and email.

• Order Information: Billing and shipping addresses, payment confirmation, and contact details.

• Account Information: Username, password, and security questions.

• Shopping Information: Items viewed, added to your cart, purchased, and loyalty points.

• Customer Support Information: Details provided when communicating with us.

Information We Collect Automatically

We automatically collect information about your interaction with the Site ("Usage Data") using cookies, pixels, and similar technologies. This includes:

• Device information and browser type.

• Network connection details, IP address, and usage patterns.

Information We Obtain from Third Parties

We may also collect information about you from third parties, including vendors, service providers, and partners (e.g., Shopify, payment processors, analytics providers). This information will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information for the following purposes:

1. Providing Products and Services: To process payments, fulfill orders, arrange shipping, and manage your account.

2. Marketing and Advertising: To send promotional communications and display advertisements tailored to your interests.

3. Security and Fraud Prevention: To detect and prevent fraud or other malicious activity.

4. Customer Support and Service Improvement: To enhance your experience and address any issues.

Cookies

We use cookies to power and improve our Site and Services, run analytics, and provide personalized experiences. You can control cookies through your browser settings. However, disabling cookies may limit your access to certain features of the Services.

How We Disclose Personal Information

We may share your personal information with the following parties:

• Vendors and Service Providers: To support our operations, including payment processing and shipping.

• Business and Marketing Partners: For advertising and promotional purposes.

• Affiliates: Within our corporate group for legitimate business interests.

• Legal Obligations: To comply with applicable laws, enforce terms, and protect rights.

User-Generated Content

If you submit product reviews or other content through the Services, this content may be publicly accessible. Please avoid sharing sensitive information.

Third-Party Websites and Links

Our Site may link to third-party platforms. We are not responsible for the privacy practices of these sites. Review their privacy policies for more information.

Children's Data

Our Services are not intended for use by children, and we do not knowingly collect information from children. If you believe a child has provided us with personal information, contact us to request deletion.

Security and Retention of Information

While we take reasonable measures to protect your information, no system is completely secure. We retain your personal information as long as necessary for business or legal purposes.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information.

• Delete: Request deletion of your personal information.

• Correct: Request corrections to inaccurate information.

• Portability: Receive a copy of your information.

• Withdraw Consent: Revoke consent for processing your information.

To exercise your rights, contact us using the details below. We may require verification of your identity.

Complaints

If you have concerns about our privacy practices, contact us at the details below. If unresolved, you may lodge a complaint with your local data protection authority.

International Users

Your information may be processed outside your country of residence. We use standard contractual clauses for data transfers as required by applicable law.

Contact Us

For questions or concerns, please contact us at:

• Email: help@ddmkqr.com